When will my order ship?

We provide same day shipping on ALL orders made by 1 pm EST. All orders that are made after 1pm will be shipped the following business day. Please allow 2-4 business days to receive your order as we ship via UPS.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow a minimum of at least 24 hours for tracking information to become available via UPS.

Does Untrapped Minds ship internationally?

YES! Untrapped Minds provides worldwide shipping! Shipping rates will vary depending on the location.

What is our return policy?

At this time, we are not excepting any returns and/or exchanges. However, if your package arrives damaged, please contact us via email and we will work with you to replace your order.

Do we do custom orders?

At the moment we do not. However, we are open to it! If you are interested in receiving a custom order, please email us or fill out our contact form under the CONTACT US tab with your inquiry and we will be in touch with you, within 24-48 hours.

"I'm unsure of what size to get, how does your clothing run?"

All of our items are unisex fit, in which they cater to both men and women. We suggest staying true to size if you want a normal fit. If you have anymore questions and still feel like you need help choosing which size is best for you, please don't hesitate to contact us! We'd be happy to help!